Review departmental expenses in Cage, Revenue Audit and Count Room departments ensuring that the departments adhere to the budget.Monitor business demands and recommends necessary scheduling and staffing adjustments.Handle customer service and employee related problems with composure and professionalism.Enforce casino regulatory rules and regulations and casino internal and accounting controls in order to safeguard company assets.Oversee the preparation and control of records and data, the control of unused forms, the accounting for comparison of the cashiers’ cage areas and count room.Oversee all regulatory compliance requirements outlined in New York State gaming regulations.Responsible for gaming documents records retention program. Oversee daily casino accounting functions as it pertains to gaming operations.The Casino Controller is responsible for Revenue Audit, Drop/Count, and Cage ensuring each department has adequate equipment, training, and support needed to operate effectively and efficiently.

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